Last updated: January 2026
At Knottie, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or make a purchase. By using our services, you consent to the practices described in this policy.
We collect information that you provide directly to us when you create an account, make a purchase, or contact our customer service team. We also automatically collect certain information when you visit our website.
We use your information to process orders, provide customer support, and improve our services. We may send you promotional emails about new products and special offers, but you can opt out at any time. We analyze website usage to enhance user experience and personalize your shopping journey.
We implement industry-standard security measures to protect your personal information. All payment transactions are encrypted using SSL technology. We regularly review our security practices and update them as needed. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences, keep items in your shopping cart, and analyze website traffic. You can manage cookie preferences through your browser settings. Disabling cookies may affect some features of our website.
We work with trusted third-party partners for payment processing, shipping, and analytics. These partners have access to your information only to perform specific tasks on our behalf and are obligated to protect your data. We do not sell or rent your personal information to third parties for marketing purposes.
You have the right to access, update, or delete your personal information at any time. You can manage your account settings or contact us to request changes. You may also unsubscribe from marketing communications by clicking the unsubscribe link in our emails or contacting our customer service team.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Order records are kept for accounting and legal compliance purposes.
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
If you have any questions about this Privacy Policy or how we handle your data, please contact us at hello@knottie.com. Our privacy team will respond to your inquiry within 2 business days.